If I pre-order something when will my order ship?

The entire order will be held until your pre-ordered item becomes available. If you want some items to ship first, then place two separate orders. If an ETA is available, we will post that in the product page. If a date is not posted then we do not have an accurate time frame when something will arrive. That said, most pre-ordered or "coming soon" items are restocked within 1-3 weeks.

 

Do you have any discount codes?

Most likely the answer is yes. We frequently give out codes or announce specials in our Storefront and in our push and email notifications/ads. To get the codes and know about the deals we're running, check there!

 

Do you price match?

Yes! We will price match all USA retailers and most foreign retailers (may not apply to some flash sales or going out of business sales). To get this, use the contact form below to send us a link to the item you want price matched.

 

How do I get a military discount?

To apply for the military discount just message us below via the contact form and we will send it to you.

 

Can I use multiple payment methods at checkout?

Although we do not have split payments available, we can issue you a gift card invoice for a specific amount, and then you can use that gift card on your main order along with another form of payment.

Contact us for assistance with this.

 

I forgot something - Can you add it to my order and charge me?

Please use the link in your confirmation email to do this. If that link does not work then the package has already been shipped and you will then have to make another order. We are unable to change your order or charge your card via email.

 

Can you cancel my order?

Please use the link in your confirmation email to do this. If that link does not work then the package has already been shipped and you will then have to make a return or make another order.

 

Can you provide technical assistance? I have a question.

Absolutely. Please use the contact form below and attach photos of your setup as applicable. Try and detail what your question is and what steps you've already taken to try and solve your problem.